faq
have questions? we have answers.
Orders
Can I cancel my order?
Can I cancel my order?
Depending on the status of your order, it may be possible to cancel the order if it has not shipped out yet.
Returns
How do I start a return?
How do I start a return?
RETURN POLICY
Eligibility for Returns
and Exchanges:
Items purchased online can be returned or exchanged within 30 days of the delivery date.
To initiate a return or exchange, please contact Warmth Lifestyle at hello@warmthlifestyle.com to obtain a return authorization.
When reaching out, make sure to provide the item’s order number.
Condition of Items:
Items must be in new, unused, and saleable condition.
All original tags and security tags must be attached. No exceptions.
*We reserve the right to refuse any return or exchange if the item being returned does not meet the specified criteria
*Items received as a tee prize or custom orders cannot be returned.
*International returns not accepted.
Refunds:
**A 10% re-stocking fee will be deducted from the refund amount.**
Refunds will be issued in the original form of payment.