faq
have questions? we have answers.
Orders
Can I cancel my order?
Can I cancel my order?
Depending on the status of your order, it may be possible to cancel the order if it has not shipped out yet.
Returns
Use this text to share more information about your store.
How do I start a return?
How do I start a return?
RETURN POLICY
Eligibility for Returns
and Exchanges:
Items purchased online can be returned or exchanged within 30 days of the delivery date.
To initiate a return or exchange, please contact Warmth Lifestyle at hello@warmthlifestyle.com to obtain a return authorization.
When reaching out, make sure to provide the item’s order number.
Condition of Items:
Items must be in new, unused, and saleable condition.
All original tags and security tags must be attached. No exceptions.
*We reserve the right to refuse any return or exchange if the item being returned does not meet the specified criteria
*Items received as a tee prize or custom orders cannot be returned.
*International returns not accepted.
Refunds:
Refunds will be issued in the original form of payment.