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faq

have questions? we have answers.

Orders

Can I cancel my order?

Depending on the status of your order, it may be possible to cancel the order if it has not shipped out yet.

Returns

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How do I start a return?

RETURN POLICY

Eligibility for Returns
and Exchanges
:

Items purchased online can be returned or exchanged within 30 days of the delivery date.

To initiate a return or exchange, please contact Warmth Lifestyle at hello@warmthlifestyle.com to obtain a return authorization.

When reaching out, make sure to provide the item’s order number.

Condition of Items:

Items must be in new, unused, and saleable condition.

All original tags and security tags must be attached. No exceptions.

*We reserve the right to refuse any return or exchange if the item being returned does not meet the specified criteria

*Items received as a tee prize or custom orders cannot be returned.

*International returns not accepted.

Refunds:

Refunds will be issued in the original form of payment.